– Provide consultancy solutions to customer.
– Expand business with existing customers locally and globally.
– Track business request to make sure response time and follow up.
– Reseach to fulfill customer’s request in the most efficiency way.
– Manage multiple projects and priorities.
– Contribute ideas to expand company services and get more fresh customers.
– Ensure customer satisfaction for whole project life cycle.
– Maintain good relationship with customer and support operation department to fulfill their request.
– Personal technique to satisfy customer over expectation.
– English advanced mastery of oral and written business communication style and usage.
– German or Japanese (in communicating) is a plus.
– Excellent and effective interpersonal communication skills.
– Love to meet people and build networking.
– Experience doing project budget and workplans.
– Excellent in using Microsoft Office tool.
– Basic (or advanced) knowledge in IT / new technology.
– Knowledge in BPO industry is a plus.
– Results-driven, self-motivated, self-confident and self-conscious.
– Good mindset and high attention to detail.
– Experience with cold calling & emailing.
– Ability to multitask and flexibility.
– Ability to work independently, teamwork and cross-functions team.